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New Media & Society
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Internet connectedness before and after September 11 2001

Yong-Chan Kim

University of Alabama, USAykim{at}ua.edu

Joo-Young Jung

Metamorphosis Project, University of Southern California, USAjungjy2003{at}yahoo.com

Elisia L. Cohen

St Louis University, USAcohenel{at}slu.edu

Sandra J. Ball-Rokeach

Metamorphosis Project, University of Southern California, USAballrok{at}usc.edu

Abstract Based on survey data gathered before and after September 11, 2001 (‘9/11’), this study examines the relationship between ‘internet connectedness’ and communicative actions after September 11 2001. The study found that: (1) people heightened their dependency relations with traditional mass media after September 11, regardless of whether or not they had an internet connection; (2) ‘internet high-connectors’ intensified their internet connections, while ‘internet low-connectors’ decreased the intensity of their internet connections; and (3) internet high-connectors participated in a broader range of civic activities in response to September 11 than did internet low-and non-connectors.

Key Words: civic engagement • communication infrastructure • crisis • internet • internet connectedness • Los Angeles • media dependency • September 11

New Media & Society, Vol. 6, No. 5, 611-631 (2004)
DOI: 10.1177/146144804047083
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[Abstract] [PDF]