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Staying connected while on the move

Cell phone use and social connectedness

University of South Carolina, USA, ran.wei{at}sc.edu

Ven-Hwei Lo

National Chengchi University, Taiwan, loven{at}nccu.edu.tw

As people integrate use of the cell phone into their lives, do they view it as just an update of the fixed telephone or assign it special values? This study explores that question in the framework of gratifications sought and their relationship both to differential cell phone use and to social connectedness. Based on a survey of Taiwanese college students, we found that the cell phone supplements the fixed telephone as a means of strengthening users’ family bonds, expanding their psychological neighborhoods, and facilitating symbolic proximity to the people they call. Thus, the cell phone has evolved from a luxury for businesspeople into an important facilitator of many users’ social relationships. For the poorly connected socially, the cell phone offers a unique advantage: it confers instant membership in a community. Finally, gender was found to mediate how users exploit the cell phone to maintain social ties.

Key Words: cell phone • gender differences • gratifications of cell phone use • loneliness • shyness • social connectedness

New Media & Society, Vol. 8, No. 1, 53-72 (2006)
DOI: 10.1177/1461444806059870


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